Client: We have a problem
Me: Okay, can you describe it in detail?
Client: Not really. Continue reading “Sample Conversation With a Client”
Transcript of My Chat With APC Technical Support
I have a client with an APC UPS which has a failing battery. Since it is under warranty, we contacted APC to arrange for a replacement. The conversation is enclosed for your entertainment. Continue reading “Transcript of My Chat With APC Technical Support”