Fairpoint (FKA Verizon), You #[email protected]#$^&* @#$(* [email protected]#@#@ [email protected](()*&!!!!

Ever get the feeling that maybe you spoke too soon?

Yeah, me too.

So remember the Fairpoint tech, who showed up unannounced, and told me our lines were crossed with someone else’s? He told me that they were getting our calls, and we were getting theirs. I gave him a list of other problems we were having.

Note that the problem of us getting their calls and them getting ours was not something that I had personally experienced…

Until he left.

After saying the problem had been fixed.

So, after everything was all set, every call placed to our business went to some family across town. Wonderful.

Now I know how my clients feel when I tell them they have had a RAID failure, and they are going to lose data, and they say “but we haven’t had any problems,” and then their server dies for real. *sigh*

Thank you, Fairpoint (FKA Verizon)

Today, unprompted by me, a technician from Fairpoint Communications (formerly known in these parts as Verizon) showed up, saying we had a “crossed pair” on our line.

I asked him if this could have anything to do with some issues we’ve been having on our line for quite some time, including

  • Incoming calls not being answered (because we never heard them ring)
  • Dropped calls
  • Outgoing calls hanging up after one ring
  • Noise on the line
  • Incoming calls not rolling over to our second line on busy/no answer

He looked, nodded sagely, and said that all of those things could be caused by the crossed pair, which did not surprise me.

I’m glad to know that this was a) not our fault, b) not a problem with my Asterisk box, and c) something that he was able to fix. As he was leaving, he commented that he hadn’t worked in Bethel in many years, and that everything is “all messed up.” Again, this did not surprise me.

Now, the only remaining question I have is what have the other parties who’ve been getting my calls been doing with them? Thank goodness it wasn’t a competitor. 🙂

ECFiber Finds Underwriter

It was announced this evening at the regular ECFiber governing board meeting that the group, representing 23 towns in east central Vermont with an aim to build a municipal fiber-to-the-home network, is in negotiations with Oppenheimer & Company, Inc. to underwrite an $80M investment to create the network. Sovereign Bank has been hired as a financial advisor on the deal, and Greenberg and Traurig, LLP has been chosen as financial counsel to ECFiber and its member towns.

Bethel Signs on to EC Fiber

From this week’s Select Board Meeting Minutes:

With respect to the Town joining with others through the ECFiber Interlocal Contract to develop and implement a communications system, Chairman Fox stated that the Town appears to be in receipt of sufficient legal advice to confirm that the draft Interlocal Contract for formation of ?ECFiber? should now be signed, it being anticipated that the initiative will move forward expeditiously, and that a final form of the contract will be available for consideration in the near future which, when executed, will perpetuate the association being formed at this time. He then made the motion to approve the subject contract, this motion being seconded by Joe De Freitas and unanimously carried. Justin McCoart asked if the Town had yet appointed an alternate representative to the ECFiber Board of Directors; Chairman Fox advised such has not yet been undertaken by the Board.