Thank you for calling Microsoft, my name is Manju

Actual phone conversation I just had:

MS: “Thank you for calling Microsoft, my name is Manju, may I have the first six numbers in the activation window?”

Me: “Hi, I have a volume licensing question.”

MS: <silence for a second> “Thank you for calling Microsoft, my name is Manju, may I have the first six numbers in the activation window?”

Me: “No, I don’t have that, I have a volume licensing ques–.”

MS: “Thank you for calling Microsoft, my name is Manju, may I have the first six numbers in the activation window?”

Me: “You’re kidding me, right?”

<I hang up>

<I call back>

MS: “Thank you for calling Microsoft, my name is Manju, are you calling to activate a product or with a volume licensing issue?”

From here the conversation went normally and I was able to request the keys that I needed to install XP.

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