I have blogged in the past about how people do not know how to use voicemail, but I feel the need to revise this. “People are stupid.” A bit harsh. “People do not listen.” Yes, that’s better.
Okay, here’s the deal: last night, we got a voicemail to our customer service line at Paradigm. It was from a person who was checking on a job application… to be a flight attendant.
Okay, so maybe there’s some wiggle room here. After all, our voicemail greeting does not explicitly say “we are information technology consultants,” but then again, nobody would listen if it did. But if you’re given a choice of “current clients who need technical support,” and “you are not yet a client and have questions about our services,” do either of those remotely sound like a place where you’d send a job application to be a flight attendant?